Monica was not going to have a wonderful winter as she’d expected.
- One day after work, she walked into a chilly house.
She went to check what the issue was and noticed her heat pump had stopped working. The previous year, she had a conversation with her mom. Since she was an expert in the HVAC industry, she advised Monica to replace the aging heat pump before next winter. Monica had every intention to do so but thought twice when she saw the price of a new unit. She put it off and said she could push the aging unit for one more year. During that time, she’d save up enough extra money to comfortably purchase the new heating system. That was the plan, and so far, she was doing well in saving for a new heat pump the next year. Her goal was to buy it and have it installed before the next winter. However, the minute Monica walked into the freezing house. She knew she was out of time. The only option was to take out a small loan and add to her savings to purchase the new heat pump. That night she had to use a space heater to stay warm. The following day, she called her mom and explained the heating unit had failed. She wanted her mom to help her get the best deal for a heat pump and come to install it in her home. They both went to the local HVAC vendor to check out the different brands at hand. After some evaluation and discussions, they got the right heat pump, paid for it, and went back to Monica’s house to begin the installation process.