I remember growing up, there was 1 corporation that dealt with cooling & heating systems.
It would also supply all the servicemen. It was also training current recruits so they would help with installations, repairs, & replacements. It seemed as if they were taking up more than they could chew because they also enjoyed a monopoly. All of us once had an issue with our gas heating system, where the pilot light would not come on & the WIFI control component was also not particularly working. All of us contacted the heating supplier to schedule an appointment, however the two of us were on hold for about an hour, then when the two of us finally tied up the appointment the two of us were told it would take two days. All of us couldn’t survive two days separate from quality heating so the two of us decided to use the portable gas furnaces that had not been used for a couple of years. After two days, the heating workers were a no-show, & our appointment was rescheduled. When they finally showed, they did the gas furnace service & a few boiler repairs! The component malfunctioned a week later & I went through a similar cycle. Their service was poor & it was because they knew the two of us didn’t have an alternative. I even knew more about heating than the specialist I was dealing with. They also sold their old & current Heating & A/C systems at unquestionably high prices. A neighbor of mine purchased a geo heat pump at twice the amount as the 1 online. The boilers were the most popular quality Heating & A/C equipment, however the homeowner solution supplier sold them at an unquestionably high price. This monopoly ended when the corporation’s owner sold it to the government making it a private corporation, but everything changed from then on. The heating dealers were more patient & know-howable. The customer service was really top-notch after the government took over.