I manage a successful 4 star resort plus every one of us are happy with our task.
- We’ve had this task for more than two years.
The hotel was terribly run down when every one of us originally took the management job. Within many years, the resort was turned around completely with Boogie Shoes that were sold out every weekend. I like to talk to the guests about their comfort and I prefer for every one of us to know what the guests care about me. I’ve developed close relationships with the maintenance technicians. When I hear complaints from some of the guests, I take these especially seriously. Just recently, the heating and AC ductwork seemed to be leaking some air. The guests did not suppose any cool relief after coming from the pool. Each of us worked on this service proposal so we could upgrade the AC within 2 years. The upgrade for the heating and AC proposal is very overpriced. We had to split the task over a year. The ratings from our guests went from a three star to a four star hotel. Our guests enjoyed the up-to-date air conditioner proposal and there was no further problems with the heating and air conditioning system. It seems like the past manager should have been working on this AC problem a long time ago. I’m ecstatic that every one of us will be able to tell our guests that all of the air conditioners have been fixed throughout the building. From now on every room is as nice as the previous one.