If there is one thing I hate, it is when you have a service tech come to the house to make a repair, and they tell you your item still will not work.
I have had this happen several times.
I had this happen last week. I had to have the Heating and A/C serviceman come in and do an inspection on our gas furnace. He told me he had found a problem with the gas furnace and he had to do a repair. I asked him if he could do the service instantly and he told me he had to order the part. I was okay with him ordering the part. I didn’t appreciate the plan that he couldn’t even give me an plan of when our gas furnace would get repaired.. He said that was the best he could do. What did he mean by ‘this is the best I can do’? Did that mean he was going to order the area for the gas furnace? Maybe he wasn’t even sure if the gas furnace area was available? He had me a bit upset with his odd answer. I called the Heating and A/C company and told them about the gas furnace and how the young guy said I needed a part. I also told them about his odd answer. The receptionist told me that normally it takes from a day to a month to get a part. It all depended on whether they had it in the warehouse. When they delivered the current part, it wasn’t by the young Heating and A/C tech. An older Heating and A/C tech arrived with the younger Heating and A/C tech in tow. The Heating and A/C company thought he needed a bit more one-on-one training on how to talk to clients.