My mom and dad owned a resort hotel.
When they decided to retire, I wanted to take over the resort.
I knew the business well and I wanted to give it a try. Mom told me that it wasn’t much of a money maker anymore, but I knew the answer. I knew that if we were to put in all new heating and air conditioning and do some updates, we could make this resort work. Dad said he knew it was beginning to fall apart, but it was still so lovely. I wanted to install new carpeting and furniture. I also knew there was plumbing and cosmetic changes that needed done. A couple of the roofs needed redone. I took out a large mortgage on the property. I had to give them a list of all the repairs and a five-year plan. When I looked at the list, I knew I had forgotten one thing. I wanted an all new HVAC system installed. I wanted every building connected to one main HVAC system that I could monitor. I knew that if I had zone control throughout the property, I could also have a smart thermostat. I would be able to monitor the HVAC systems from one main computer. When no one was in one of the cottages, I could turn the HVAC off. When someone was checking into one of the cottages, it would take a simple click on the computer screen and the heating or air conditioning would turn on even before the guest went inside. I knew this would be better for our guest and they would spread word about how comfortable and up to date our resort is.