My heater died.

The man came out and I told him about the heater

I was taking my kids to visit my parents last winter. They had a week off school and we decided to visit grandma and grandpa. We lived down south, and my kids had never had a Christmas where they could see snow. It had been a long time since I had been up north in the winter. I should have realized that I should have had the HVAC system checked before taking off. I just didn’t put it on my list of things to do. We were only on the road for about five hours when my heater wasn’t working. It was night and even the south got cold at night. The heater just quit working. I pulled over at the next hotel and got a room for us. I didn’t want to risk them getting sick from sleeping in a cold car, and I was uncomfortable. I thought that since it was also a truck stop, there should be someone who could work on my HVAC system. The next morning, I asked for help with the heater. The man behind the counter asked me if it was the HVAC system. I wanted to be sarcastic, but I needed their help. I told them that the heating system quit working in the early morning hours. He called someone in the back of the garage. The man came out and I told him about the heater. I was surprised that he went right out and worked on it. He did suggest that I have the heater inspected before going on a long trip, as he made the repairs.
HEPA filter