I work as a heating and air conditioning professional, and let me tell you that when I go out to somebody’s house to repair either the heater or the air conditioner I’m never entirely sure what I’m going to expect when I arrive there.
You meet all kinds of people as well as all kinds of heating and cooling systems of all ages and types.
Majority of the people that I have met are very kind and are happy to accommodate me and explain everything that is wrong with her heating and air conditioning system. However they’re always those views that are the exception to this and I have had some customers that are very difficult to work with. I’ve even had a few people that wouldn’t even want to tell me what was wrong with their heating or air conditioning system, instead they would expect me to just look at it and immediately figure it out. While I’m sure I could figure out if I was to look at it, it is far easier if I have cooperation. I have even had a few heating and air conditioning customers of mine that have just been downright rude. They have this expectation that I would come out for 5 minutes immediately, repair it for practically free, and then leave. They were not happy when they had to pay the price of me coming over or if it took longer than 5 minutes. Some of the repairs I’ve had to perform can be complicated and can take a while as well as the customers know up front that they’re going to have to pay for their services so I’m not sure why they insist on giving me a hard time about having to pay for a service. My most recent example of this was when I went to a man’s house who was insistent that he should have his heater repaired for free. He wasn’t very happy when I told him that he too had to pay for the repair service. Even though I make a few bad apples every now and then, I still love being a heating and AC technician and I meet more good and nice people than irritating people.