For a long time, I was using the services of an HVAC company that was not so great.
- They actually tried to get me to sign up for an HVAC service plan with them, but I declined politely every single time.
It was clear that their heart was not in the work because they didn’t do the best job. They didn’t even clean up after themselves very well and that always bothered me. I have asked them questions about the HVAC system like how often the ductwork should be cleaned and I was told that was something you didn’t have to worry about too much. They said I could get away with cleaning the ductwork once every 7 years. I thought that seemed a little ridiculous. To be honest, it seemed like they just didn’t like doing work like that. I was talking about my HVAC company to my brother one day and he said I should go with the HVAC company he goes through. He said they were relatively new in the area, but their HVAC professionals were on top of their game. He said these guys knew what they were doing and they provided competitive pricing, guaranteed to be any other in the community. So I decided to give them a call and the professional who came out was amazing. This guy was able to answer all of my questions, and if there was anything he was unsure about, he checked with his colleagues. Now that’s the kind of professionalism I have been wanting for my HVAC services, so they will be getting my business moving forward.