Tuesday afternoon, I was almost finished with my work for the day and my boss called to add one more repair before I went home.
A lady called the HVAC repair store, because she heard sounds in the ductwork above the living room.
The woman claimed that her AC wasn’t cooling properly and she thought the sounds in the ductwork were the reason. I was the closest person in proximity to the address, so the job was added to my schedule. I didn’t know what to expect when I arrived at the address. The lady answered the door and welcomed me into her home. I asked a couple of questions regarding the service call and she told me about the problems and the noises. I decided the best place to start was the ductwork. I grabbed some tools from the truck and a long telescoping camera that I used to see in tight spaces. The camera is great to see inside of ductwork, because it has a light and a record feature. I used the camera to inspect all of the Interior areas of the ductwork. I didn’t see anything out of the ordinary. I serviced the HVAC unit and I didn’t find any problems that would cause issues. When I told the woman that everything looked good, she called me a liar. She was convinced there was something wrong with the HVAC unit and she didn’t want to hear anything to the contrary. I wasn’t going to sit there and argue with the crazy lady, so I gave her an estimate and left the house.
quality heating and air