I sent my best HVAC repairman to a commercial job last Friday and he got kicked off the property for fighting with the owner.
- I honestly couldn’t believe my ears when I heard about the commotion.
The commercial AC repair was at a sporting and hobby store. The owner is one of our customers and he called because the AC wasn’t cooling properly that morning. I sent Jack to the store to service the commercial AC. Jack has been an HVAC repairman for twenty years and he has been my employee for half of that time. The guy is an excellent service professional and he has never been a problem. I was shocked when the customer called. I heard some of the story from that guy, but I waited until my guy came back from the job to get his side of the story. The physical altercation could have led to the police being called. Thankfully, the owner of the store didn’t want to press charges. When my repair technician came through the door, he was angry and his face was beet red. He was fuming mad and cursing and swearing. I tried to get him to calm down. We went to my office and I asked the guy to explain what happened. The owner of the sporting goods store was sleeping with Jack’s wife. He confronted the guy with the accusation and he tried to deny the rumor. Jack punched him in the face. My repair tech knew he was going to start that fight from the minute he left the workshop. I didn’t have any choice except suspend the guy for the rest of the day.