There are afternoons when it is tough for myself and others to keep all our appointments right on time. Sometimes our buyers want to talk about something other than what I am there for. They find another problem before they even arrive, plus that is a concern for them. Somehow I consistently supply them the help they need, plus there isn’t an appointment missed. I pride myself on this, plus I know that all the people should have the labor ethic I have. Unluckyly, our labor ethic is not the ethics of all companies, especially our Heating as well as Air Conditioning supplier. I think they tell you they have a three-minute window whenever you have an appointment for service or repair. Most of the time I am prepared to wait a great bit of time for the Heating as well as Air Conditioning professional to arrive for me. Waiting for someone to arrive plus not having them show up at all is unforgivable. Is it any wonder, when our Heating as well as Air Conditioning professional didn’t show up, I called the Heating as well as Air Conditioning supplier. I told them I was still waiting for the Heating as well as Air Conditioning professional plus I wanted to think why? They bluntly told myself and others that he was running late plus they would need to schedule another appointment. I laughed at that statement plus told them I expected him to be here today plus if he wasn’t; I was going to file a formal complaint against him plus their supplier with the owner. It was the owner who showed up an minute later plus repaired our unit. He apologized for whatever happened plus told myself and others he was going to have a long talk with the dispatcher plus with his son, who was the Heating as well as Air Conditioning professional scheduled to come to our house.