Clare had no clue how to deal with a frozen heat pump

Clare was determined to finish some work at the store before heading home.

She knew it would be impossible to come back during the weekend.

Her mom and sister were coming for a visit which meant lots of other activities. Clare hadn’t seen her baby sister in a year and wanted to give her a fantastic treat for her birthday. She worked until 9 pm and was finally so exhausted that her eyes could barely stay open. The good news is she had finished a huge part and the few final touches weren’t too time consuming. It was chilly when she closed up and went to her car so she made a mental note to turn on the heat pump when she went home. Knowing her mom, the heat pump would be on all weekend since there seemed to be a cold snap in the air. Clare did turn on the heat pump when she got home and went straight to bed. However, the unit wasn’t working when she woke up the next day. The house wasn’t too cold but Clare was now worried about the faulty heat pump. She called her neighbor who is also an owner of an HVAC business for assistance. He came by as he was leaving for work and noticed the heat pump was frozen. Clare had never dealt with a frozen heat pump. The HVAC business owner explained that he had to let the unit thaw out before he could come and inspect the issue. Meanwhile, Clare was to leave the unit as is and not allow anyone to turn it on at any time.
a/c repairman

Adding floor heating made so much difference for the family

I never once thought I’d work in the HVAC industry. Since I was a kid, I wanted to work in the circus. My parents took me to the circus and carnival all my life since it was the best and only entertainment in our area. I wanted to be in charge of the lions since it seemed like such a cool job. But, all those childhood fantasies were crushed when the circus business started to crumble. In high school, I knew I had to grow up and choose something different to do with my life. I’ve never fancied going to college, plus my parents didn’t have the money for it. Instead, I chose to go to HVAC school and become an AC repair person like my uncle. At that time he was doing so great and ran his own AC business. He always encouraged me to come and intern for him during summer. I earned a decent amount of money as a teen. When I got my HVAC technician certification, I went to work for my uncle. My first job was with a team of HVAC technicians to install radiant floor heating. This family had bought a lovely home but didn’t want to deal with the cold winters in the area without proper heating. They had an option of a furnace system or radiant floor heating. Though it’s a bit costly, they chose radiant floor heating since it’s among the best ways to keep a house warm throughout the long winter months. The job was a great learning experience for me since my uncle didn’t mind putting me in the middle of the action.

Geo heat pump

Henry was wondering why the thermostat wasn't working

Henry and his wife were driving back home from dinner with her parents.

It had been an interesting evening and they were so happy chatting away.

This was the first time Henry had enjoyed a dinner at the house. For one, the focus of his wife’s tough attention wasn’t on him, but rather her unruly brother. He was home after being kicked out of college and his parents were so mad. Henry told his wife this was the first time he could breathe in their house. She nodded and said she understood what he meant. She was well aware her parents weren’t the easiest people on earth to deal with. When they arrived home, Henry went to turn on the heating system. Though it was fall, that was a cold evening and they wanted the house to feel a bit warm. However, there seemed to be an issue with the thermostat since it wasn’t turning on. Henry tried again but nothing happened so instead they turned on a space heater. The next day, he sent a message to the HVAC company that did repairs and service in their home. Since they were top customers with an excellent service agreement, they managed to get a HVAC professional to come to their home that same day. He took a look at the thermostat and determined that it only needed a battery change. Henry laughed because if he knew that, he would have never bothered to contact the HVAC company. Now he was going to be charged a HVAC repair fee for only putting new batteries in the thermostat.

 

 

air purification

There was air leaking from the ductwork in the house

Annie was sure she was going to have a blast living with her sister.

She was finally free from the stranglehold that her parents had on her.

For a long time she’d been looking forward to the day she leaves her parents house to start life as an adult. Her sister had managed to secure a position in her company. Annie would start from the bottom and planned to work so hard to make it in life. She looked up to her sister who had come from so far and managed to be one of the top executives. Apart from work, Annie helped her sister with the house. She barely had time to take care of the house. One evening Annie was busy working on dinner when she noticed the kitchen felt a bit warm. This wasn’t the first time she’d noticed a warm spot in the house. Annie decided to raise this issue with her sister when she got home later that night. Her sister told her it was better to contact the HVAC company in the city who’d installed the heating and cooling system in her home. Annie called and booked an appointment for 2 days later. When the HVAC worker arrived, he began to do an inspection and noticed there were leaks on the ductwork. The cool air wasn’t reaching certain parts of the house as a result of the air leaks. The best thing to do was conduct extensive duct sealing to ensure there were no more cracks or gaps. Annie’s sister okayed the work and about a week later the house felt even better now that cool air wasn’t leaking.

hybrid hvac system

Richard was so happy with the humidifier

All his life, Richard had been an Island person.

  • He was born there, went to school and even university in the same place.

He never once thought he would move from the place he called home to start life elsewhere. But, love has a way of pushing people to live outside their comfort zones. Some time back, Richard met this lady who had come to work at their company for a month. She was from the headquarters and Richard fell for her hard. They went on a few dates when she was still around and Richard felt like going with her when she was living. The lady lives in one of the coldest parts of the country, but Richard was ready to tackle long winters for the girl he loved. That first winter started out all romantic with Richard loving the snow. But, when the temperatures kept dropping, he was always adjusting the heating system in the house. Richard felt this was so different from the sunny life he was used to back at home. His saving grace was the excellent heating system that his girlfriend had in her house. But, after some time, Richard began to itch and feel sick because of the excessive dry air. He felt the house had little to no humidity since the heating system was running all day and night. His girlfriend helped him find an ideal humidifier to help improve the air quality in the house. Richard was so happy with the humidifier since he felt comfortable once more. He also planned to get a whole-home air purification system in spring.

quality hvac equipment

The AC unit's drain line was clogged

Ian was on his way home when he got a call from his friends.

They were on their way to a bar just to relax because it was a long weekend ahead.

Ian knew there was nothing he was going to do at home so he turned his car around. 20 minutes later he was seated at their usual place enjoying some drinks and laughing. They’ve been doing this since they were in college, only that now they have some money to go to fancier places. At around midnight, Ian told them he’d had enough and his cousin was there to get him. He was drunk so there was no way he was driving home. They got to the house only to find the place hot and muggy which made Ian run to the toilet to throw up. He wasn’t sure why the AC unit was off but he was too drunk to check it out. He made a drunk mental note to call the AC professional to come and sort out the faulty AC unit. Ian woke up at noon the next day and opted to pay extra for emergency AC repair. He was covered in sweat and feeling quite awful which made him long for the cool air from the air conditioning system. About 30 minutes later, there was a knock on his door and an AC professional introduced himself when he opened it. A few minutes later, he had diagnosed the issue as a clogged drain line which was why there was moisture beneath the unit. The AC expert had to remove the algae clogging the drain line which restored the unit’s function.

 

 

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Hazel wasn't sure if the AC should be making such a noise

Hazel had to thank her boyfriend for being her rock.

  • He had stepped in to help her out when things were falling apart.

They met a year before the pandemic. He is a business man and Hazel was employed in the corporate world. Unfortunately, at the start of the pandemic, Hazel lost her job and was planning on moving back home. She couldn’t handle paying the rent without a steady job. Her freelance gigs were only covering her basic needs. However, her boyfriend came in with a better solution. Instead of going back home where there were limited opportunities, he suggested Hazel move in with him. There she’d start working from home and work on getting more remote work since there were many opportunities opening up. One morning, Hazel was busy in her boyfriend’s office working while he was in the other room on a business call. She felt warm which was odd because the cooling system was on. Hazel didn’t want to disturb her boyfriend on his work call so she went to investigate. That’s when she heard a hissing sound coming from the cooling unit. Hazel wasn’t sure the unit should be making such a noise so she called her boyfriend to come to her. He also was skeptical about the noise and opted to phone an area AC worker to come and check it out. The AC worker advised them to turn off the cooling system since the hissing sound might be a refrigerant leak. He also told them to open the windows and he was on his way since this was an emergency situation.

Heating and cooling equipment

There was a horrible smell coming from the AC system

The whole time we were sitting there we wondered why no one had come to inspect the state of the room before we were brought in.

Imagine planning the vacation of your dreams. You book a lovely resort in a different part of the country. It’s all about taking time out of your busy schedules to relax and be together. That was what my boyfriend and I did last year. It was the beginning of summer and we both felt it was time to get away. We flew to the state and took a car from the airport to the resort only to find out it was closed. No one had informed us and there was no way of getting a refund. Since we wanted to still have a lovely week, we went online and found another place near the resort that had some rooms available. We got there, made payments and were taken to the room. However, we were less than impressed when we entered and the space had such a bad smell. It seems there was an issue with the air conditioning system in this room that produced such a foul smell. Each room had a ductless AC system according to the information we got from our porter. He left us sitting on the patio and went to explain to the management there was an issue with the air conditioning in the room. The whole time we were sitting there we wondered why no one had come to inspect the state of the room before we were brought in. the manager sprung into action. She assigned us a new room and brought in a HVAC expert to check the state of the ductless AC system. It seemed we were not the only ones who had been cheated by the previous resort and now they had more guests coming in who wanted rooms.

a/c care program

The cooling and heating company also offered plumbing services

The AC corporation did an excellent job of fixing the plumbing system in the house

Moving in next to her mom’s house was going to be quite an experience for Lynne. She had always had a difficult time getting along with her domineering mom. This is why she moved away when she was 19 to start a new life. She recalls weeks before leaving, they fought every day about everything. And now she was back in this area living next door to her. Still, it seemed time had mellowed her mom down and now she was just a sweet grandma. When Lynne felt overwhelmed some time back, she had come to her rescue and was great with the kids. That’s when she suggested Lynne buy the house next to hers so that she can help out with the kids. The house was in good condition but required some plumbing and HVAC work. The previous owner had been a bit neglectful and now Lynne had to install a new heating and cooling system. Her mom helped her with contacts to an area AC corporation that also offered plumbing services. Lynne found the quote from the company quite acceptable and hired them for the job. Her mom took over supervision for the work in Lynne’s home since she had to go to work. Lynne had to admit she felt so much better with her mom helping her out. She was happy they were now building a new relationship and her kids had an excellent grandma. The AC corporation did an excellent job of fixing the plumbing system in the house. Plus, they also installed the new cooling and heating system.

 

Central heating

The shop felt much better with the new cooling unit

I had to do something with my life or I was going to go crazy.

It had been a year since I split with my partner.

It was a bad breakup which left me feeling depressed and angry. My sister had come to my rescue and got me and my baby out. It took all my courage not to think about the loss and start my life over. But, now that I was finally dealing with my issues, I felt stuck with nothing much to do. My baby was in school and my sister worked full time which left me at home with not much to do. I went to the shops one afternoon to get some groceries and saw a sign advertising a position for a cashier. That was how I got a job in the shop much to my sister’s happiness. The shop was busy since it was summer and everyone was glad to escape the heat given that we had a working cooling system. The cooling unit would work overtime to keep the space comfortable all day every day. One day, as we were busy serving people in the afternoon, it simply shut down. I noticed the cooling system was off and phoned the shop owner to let him know. He spoke to an area independent HVAC professional who took a look at the unit and said it was better to replace it. Apparently the cooling system had been in the shop for more than a decade. I was happy the shop owner didn’t take long to purchase a new cooling unit and have it installed. The entire process took 4 days to complete which I found quite efficient.

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